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Not confident about the cleanliness of the hotel? Here's the solution!

       Almost periodically, negative news regarding substandard hotel cleaning, failure to adhere to the "one guest, one change" policy for bedding, and other issues often triggers public opinion. Is there a solution to the "pain points" in the hotel linen hygiene industry that are of concern to the industry and guests? Today, at the press conference hosted by the Shanghai Laundry and Dyeing Industry Association to promote the operation of the intelligent management system for hotel linen and guest supplies hygiene, a set of intelligent management systems for hotel linen and guest supplies, utilizing Internet of Things (IoT) technology, was introduced, providing a solution to this industry's "pain points".

       Previously, the daily counting and recording of linen washing quantity in hotels required manual effort, which was not only time-consuming and laborious but also prone to errors. Through the intelligent management system for linen and guest supplies in the hotel industry developed by relevant technology companies, as long as the chip on the linen is scanned, the system can automatically identify and count the quantity and type of linen, significantly reducing the daily workload of manual counting and improving the accuracy of inventory and personnel work efficiency.

       In terms of inventory management, this digital system can also assist hotels in obtaining real-time information on the quantity of linen lost, scrapped, and used, enabling precise calculation of the current inventory ratio and reducing unnecessary waste.

       For guests, by scanning the "Hotel Sanitation Assurance Code" placed in the room with their mobile phones, they can enter the system to understand the current status of the replacement and washing of linen and guest supplies in the room, further eliminating potential sanitation safety hazards of hotel linen and bringing convenience and peace of mind to guests. The feature that data generated by this intelligent management system cannot be altered also provides a means for digital supervision by health regulatory authorities.

       According to reports, the Marriott Hotel Pudong Center in Shanghai has taken the lead in implementing a digital management system for hotel linen and guest supplies, which enables precise analysis of linen replacement and washing on a daily basis. After the attendant cleans the room, the system automatically performs a "one-guest-one-change" analysis and inspection of the items in the room, providing early warning prompts for rooms with potential linen replacement anomalies. This significantly improves the accuracy of room cleaning management and also helps enhance customer satisfaction.

       Based on the hotel's self-digital management, the Pudong Health Supervision Department hopes that hotels will proactively integrate the hygiene information of the entire lifecycle of linen into the supervision platform. They aim to explore the use of unalterable supervision data and hotel self-generated data for quantitative grading and credit risk management, creating a trustworthy hygiene label for consumers and continuously enriching the connotation of "scanning to know hygiene" in the hotel industry. Currently, the linen lifecycle hygiene information of the first pilot hotel, Wanfeng Hotel in Pudong Center, has been integrated with the supervision platform, providing a replicable pilot model for the construction of an honest tourism environment in Shanghai's tourism industry.